FAQs

Contact Info The Gory Bits Other Bits and Pieces
Ordering Packaging, Shipping & Delivery
Payments Storage, Defrosting & Disposal

 

What’s all this about, then?

Dissection Connection sources and supplies dissection specimens for schools, universities, home schools and medical training courses. The organs are inspected for dissection quality, vacuum packed, frozen and delivered to your door. All you have to do is defrost them when you need them.

Why? …What? …Why?

Meet Miss Vivi Section – the alter ego of a Queensland science tech. It’s become increasingly apparent that schools and universities are having trouble sourcing good quality specimens for dissection classes. Miss Vivi knows you want your pound of flesh! She knows there is no substitute for the real thing. And she knows how to get it for you.

“Everything but the squeal”?

Miss Vivi’s aim is that Dissection Connection will be your one stop shop for dissection specimens. The specimens are guaranteed to be suitable for dissection. No more hearts with the top cut off. No more cancelling eye dissections because you can’t get the stock.
If there is something in particular you are looking for then please let her know.

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What are your contact details?

Dissection Connection
PO Box 1505
Gympie QLD 4570

Fax: 07 5483 3625

ABN: 56 239 896 162

To have a squeal to Miss Vivi:
Phone: 0412 622 592
Email: missvivi @ dissectionconnection.com.au

To have a squeal to Mr Vivi:
Phone: 0431 524 643
Email: mrvivi @ dissectionconnection.com.au

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How do I get my pound of flesh?

Just send an order by filling in the online order form,
by fax to 07 5483 3625,
email to sales @ dissectionconnection.com.au,
or over the phone on 0412 622 592.

Please make sure that all the information required on our order form is included with your order. Our products are perishable and it is very important that we are able to contact you to keep you up to date with your order progress.

You will receive an email confirming your order when we have received it. Keep an eye out for it and if you don’t hear from us within a day or two you will know to chase us up.

Do you accept purchase orders?

Absolutely! Just fax it through to 07 5483 3625 or include it in the purchase order field on our online order form.

Where can I get an order form?

You can download an order form with the price list from the HOME page of this site. If you have any problems then please get in touch and Miss Vivi will fax or email you a copy.

I need to change or cancel my order – what do I do?

Just let Miss Vivi know as soon as you possibly can.

Phone: 0412 622 592
Fax: 07 5483 3625
Email: sales @ dissectionconnection.com.au

As long as you order hasn’t been packed and scheduled for shipping the change or cancellation will be accepted.

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What are your payment options?

Dissection Connection accepts payment by cheque, EFT or credit card. Payment details are listed on our invoice.  Invoices are emailed to account customers after the order has been despatched.  If you need an invoice earlier than that for any reason just let us know.

Home school customers are required to pay for their order in full prior to despatch. Please send your order in the usual way and we will invoice you with all the payment options.

Payment terms are 14 days from date of invoice.  Late payment fees will be applied to overdue invoices.  We reserve the right to remove account privileges and require payment in advance from any customer who does not respect our payment terms.

Organ donations are a generous thought, but regretfully we cannot accept payment this way.

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Where do the organs come from?

The organs are all sourced from beasts that have been professionally slaughtered and inspected for consumption of the meat.
Miss Vivi collects it before repackaging it and freezing it down for you.
The exception are the bovine testes, which are collected during marking of animals that are being raised for slaughter.

Will the organs have cuts in them?

Yes, sometimes. The organs are inspected during slaughter to determine that the meat from the animal is fit for consumption.
However, Miss Vivi has had the lash out and the inspection cuts are as minimal as possible.

Do you use any chemical preservatives?

We believe Lab Technicians and science Teachers are subjected to enough chemical exposure during their career as it is. Students, too, deserve to learn in an environment that limits their chemical exposure to those experiments that require the use of chemicals in a controlled and safe manner.
The specimens supplied by Dissection Connection are 100% chemical preservative free. No formalin, no glycol, no nothing. The exception are the small intestines which are packaged in a solution of sterile 0.9% saline to prevent dehydration of the specimen.

How are your whole animals euthanased?

Our toads have been euthanased via CO2 asphyxiation in accordance with the latest method endorsed by Biosecurity Queensland and the RSPCA.
The piglets are not euthanased for use as a specimen. Dissection Connection has arranged for stillborns to be collected and frozen on the day they are born. This means that we are diverting a waste stream from the farms into classrooms for dissection before they are disposed of. A surviving piglet is worth much more to the farmers as a product so there is no inducement to euthanase piglets to sell as specimens.

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How will my order be packaged?

Your order will be packed in a styrofoam box and sealed.
Your delivery box is lined with a plastic bag and has newspaper between the bags to slow down thawing and soak up moisture during transit.
Very occasionally a cryovac bag containing specimens will be damaged in some way and leak as the specimen defrosts. Take care when unpacking the box just in case there has been some leakage during transit and always defrost specimens in a container. Every precaution is taken to prevent damage and leakage but Miss Vivi can’t guarantee how the parcel is handled in transit.

When will my order be shipped?

Orders are shipped depending on the region you are in. Please refer to the Dissection Connection Shipping Guide
Orders will not be shipped to schools during school holidays unless we have confirmation that there will be someone at the school to accept the delivery.
If you have designated a preferred delivery week on your order form the package we will do our best to get it shipped on the Monday of that week. If a public holiday falls on the Monday the package will be shipped on Tuesday. In very busy periods orders received late in the week may not be able to be shipped until Tuesday or Wednesday of the following week. Sorry, but we only have two hands each!
Please consider local holidays like show day holidays if you designate a preferred delivery week. No liability will be accepted for orders that are not delivered in good condition due to local arrangements we are not aware of.

How will my order be delivered?

Orders to be delivered in the Cooloola region are delivered personally and free of charge by either Miss Vivi or Mr Vivi. Sometimes the Rockhound will come too.
Orders to all other areas are shipped by courier and the cost depends on the weight and number of parcels being delivered. Please don’t hesitate to get in touch for a freight quote or cast an eye over the Dissection Connection Shipping Guide

Will you let me know when my order has been shipped?

Absolutely! Miss Vivi will be in touch on the day your order is shipped to confirm the delivery arrangements so you can alert your colleagues responsible for reception or mail collection that the parcel will be arriving.
Please be certain to read the delivery advice email because this is where we let you know when and where things can go awry. Believe me – you don’t want things to go awry!

Can I pick up my order myself?

Absolutely! If you’re in the area and you’d like to drop in to The Chop Shop to collect your order then just call to arrange a time.
You don’t have to, though.
You can relax in the comfort of your luxurious prep room and wait for reception to call to let you know that your order has arrived and they’ll send someone straight over to place it gently on a counter that’s not piled high with EEI’s so you can get on with washing those test tubes. (Sarcasm, Sheldon)

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How should I store the packages?

If you are going to use the specimens shortly after receiving them, store the packages in the refrigerator.
If you are not going to use them immediately, then pop them into the freezer until you need them.

How should I defrost the specimens?

Defrost it slowly in the refrigerator before opening the package. Allow at least 24 hours to defrost. Large specimens like plucks will take longer. The delivery box and lid makes a good defrosting container as long as you keep the esky liner in there as well.
Brains are best treated with a solution of 50% alcohol (ethanol or metho is fine) or concentrated salt solution to firm them up a bit before use. Here’s a 1 hour salt method developed by an experienced lab tech.
Miss Vivi does not recommend leaving specimens to defrost overnight in a sink or container without a cover. You’ll only attract vermin and insects with the munchies.

Can I feed it to my pets?

Miss Vivi doesn’t recommend it. You can never be 100% sure that the offal hasn’t come into contact with some chemical residue from the lab environment during the dissection class. Vets don’t recommend you feed your pets excessive quantities of offal either. You love them, so look after them.

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Do you supply dissection guides?

Miss Vivi has spent a lot of time hunting down websites that offer great dissection guides so if you need some help just get in touch and she’ll send you some links. Most of these are gathered together for you on Pinterest boards to make it easy to find them. We continue to write dissection guides to use at workshops and conferences. We also have an excellent range of anatomy books and flashcards that can be used during classes to facilitate learning.

What about Q-Fever?

Miss Vivi is not a doctor. There is a lot of conflicting information out there regarding Q-Fever. If you are concerned about your risk of contracting Q-Fever then please see your doctor and ask to be referred to a Q-Fever specialist.

Are you having fun with this?

Absolutely! Wouldn’t you be?

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FAQ Version January 2015

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